Information and communications technology in Urban Management
F.E.A. Afridi; B. Ayaz; M. Irfan
Abstract
BACKGROUND AND OBJECTIVES: Increase in online banking activities has been observed in the new normal of the Covid-19 pandemic. Previous studies argued that fraudsters tend to prey on unexpected events. This threat is also frightening online consumers of retail banking. Therefore, this study aimed to ...
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BACKGROUND AND OBJECTIVES: Increase in online banking activities has been observed in the new normal of the Covid-19 pandemic. Previous studies argued that fraudsters tend to prey on unexpected events. This threat is also frightening online consumers of retail banking. Therefore, this study aimed to investigate how online retail banking users can be motivated enough to avoid online banking fraud threats while no compromise on health. METHODS: The population of the study is online banking customers in Pakistan. This study obtained data from 470 respondents who used online banking services by using questionnaires through an online survey. The structure Equation Modeling approach is used to investigate the relationship among study research variables. FINDINGS: Findings from a nationwide online survey confirmed the impact of the pandemic on consumer responses for online retail banking intention. Structure Equation Model results found that Perceived Vulnerability β = 0.24, Perceived Severity β = 0.31, and Response Efficacy β = 0.32 has significant impact on precautionary behavior. Surprisingly, Self-Efficacy was not significant to consumer precautionary behavior during the new normal of COVID-19.CONCLUSION: This study contributes to the literature on online banking and protection motivation theory. Results imply that bankers must invest in online banking and provide a secure environment that prioritizes the safety of the online transaction and create awareness to decrease the threat of fraud during the uncertain situation. The findings of this study particularly call for bankers, retailers’ attention to online management of security systems.
Information and communications technology in Urban Management
A. Keshtegar; M. Ghasemi; S.A.R. Hosseini; F. Ahang; H. Ghaffari
Abstract
BACKGROUND AND OBJECTIVES: The European Foundation for Quality Management excellence model includes a framework for evaluating the improvement of organizations that excellence organizations must achieve them. Also, business intelligence as a management philosophy and tool helps organization to achieve ...
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BACKGROUND AND OBJECTIVES: The European Foundation for Quality Management excellence model includes a framework for evaluating the improvement of organizations that excellence organizations must achieve them. Also, business intelligence as a management philosophy and tool helps organization to achieve enduring advantage and organization excellence. Therefore, the purpose of the present study is to investigating the impact of business intelligence on enablers of excellence model with using the mediating role of knowledge sharing. METHODS: According to purpose, the research method is applied and based on data collection is descriptive-survey. The statistical population of this study includes employees of Marvdasht Banks at the Fars province in Iran that 127 respondents were selected based on group sampling. Research data were collected using standard questionnaires (enablers of excellence model questionnaire, Popovic questionnaire for business intelligence and Wang questionnaire for Knowledge sharing) and analyzed through structural equation modeling by Smart-PLS. FINDING: Results showed that business intelligence has a positive and significant direct and indirect effect on enablers of excellence model. The direct effect of business intelligence on enablers of excellence model is equal to 0.482. The indirect effect of business intelligence on enablers of excellence model with the mediating role of Knowledge sharing is equal to 0.780. Also,the indirect effect of knowledge sharing on enablers of excellence model is equal to 0.410.The indirect effect of business intelligence on Knowledge sharing is equal to 0.726. CONCLUSION: Considering the research community, it can be said that in order to increase organizational excellence, bank managers should pay special attention to the variables of business intelligence and knowledge sharing and take action towards business intelligence by integrating data, increasing analytical capacity, increasing information quality, access quality of information and analytical decision-making. With these proceedings, not only affect knowledge sharing in the organization, but also increase organizational excellence.
Information and communications technology in Urban Management
S. Pishgahi; P. Jafary
Abstract
A multiplex is a kind of urban cultural facilities which not only has several different rooms for showing films, but also provides other services such as a wide range of food and drink stores and free/easy available parking. Multiplexes have significant cultural, economic and social characteristics. ...
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A multiplex is a kind of urban cultural facilities which not only has several different rooms for showing films, but also provides other services such as a wide range of food and drink stores and free/easy available parking. Multiplexes have significant cultural, economic and social characteristics. Given the importance and advantages of multiplexes, several multiplex buildings have been built in Tehran in the last decade. However, many experts doubt that a thorough study has been done on locating them. While, precise locating is associated with more profit, better service and higher social and cultural effects. Therefore, this study reviews different spatial, economic and social criteria (as the most effective criteria on locating urban facilities) so to prioritize 22 districts of Tehran for construction of multiplex buildings. In order to achieve this goal, an index system including 10 various indices was developed. Then, a spatial decision support system was designed and implemented based on two multi criteria decision making models including stepwise weight assessment ratio analysis (SWARA) and fuzzy analytical hierarchy process (Fuzzy AHP). Computation, map production, weighting and combination of different indices and ultimately achieving final output was provided by this system. According to the application of Fuzzy AHP and SWARA models on the indices, it was determined that accessibility and income indices have the most effect on prioritization. The final results of this study indicate that Districts 2, 7 and 11 have the highest priority, and districts 18 and 17 have the least priority for construction of multiplex buildings.
Information and communications technology in Urban Management
S. Tootian
Abstract
The objective of this study was to examine the evaluation of training courses applied in succession planning in organizations using the CIPP model. This was an applied research in terms of purpose and descriptive-survey in terms of data gathering type. Statistical population of the study included 100 ...
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The objective of this study was to examine the evaluation of training courses applied in succession planning in organizations using the CIPP model. This was an applied research in terms of purpose and descriptive-survey in terms of data gathering type. Statistical population of the study included 100 employees of Chamber of Commerce, of which a sample size of 80 people were selected using the random sampling method and Cochran formula. Face validity and content validity were also used to assess the validity of questionnaire and Cronbach's alpha coefficient was used to calculate its reliability that the value of them was higher than 0.7, and the results indicated the validity and reliability of the researcher-made questionnaire. To analyze the data, with respect to research questions, descriptive statistics (mean, standard deviation, frequency distribution tables and charts) and inferential statistics (confirmatory factor analysis and one-sided one-sample t test) were applied using SPSS and PLS software. The results revealed that context, input, output (product) and process components in the evaluation model of training courses used in succession planning are at a favorable level.
Information and communications technology in Urban Management
N.W. Deriani; T. Kusuma
Abstract
The empowerment of small-medium scale industries must be carried out thoroughly through the provision of business development opportunities to the greatest extent so as to be able to increase the role and potential of the industries. The purpose of this study was to analyze the internal influence of ...
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The empowerment of small-medium scale industries must be carried out thoroughly through the provision of business development opportunities to the greatest extent so as to be able to increase the role and potential of the industries. The purpose of this study was to analyze the internal influence of the human resources competencies on technology and the organizational readiness to the level of adoption of e-commerce in craft small medium industries. The analysis used by researchers to determine the effect of each variable using multiple linear regression analysis techniques. This study shows that 79 percent of human resources owned by small medium scale industries have the expertise to operate computers and have adaptability that is fast with changes in information technology but from an organizational perspective 70 percent of them do not provide adequate information technology devices (computers/smartphones and internet networks) even though craft small-medium scale industries who are respondents 100 percent understand technological change and development.
Information and communications technology in Urban Management
H. Aramesh; M. Zivdar; M. Riki; Z.S. Saljooghi
Abstract
Information technology as a more intermediary utilizes the science of the day to provide the necessary data for the specialists, organizations, and ultimately all types of groups in the shortest possible time and in the best possible way. Many countries believe that entrepreneurship has played an indispensable ...
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Information technology as a more intermediary utilizes the science of the day to provide the necessary data for the specialists, organizations, and ultimately all types of groups in the shortest possible time and in the best possible way. Many countries believe that entrepreneurship has played an indispensable role in improving productivity and economic growth. Since the benefits of tourism industry in the regional process through the creation of foreign exchange earnings lead to economic growth and in the local procedures through the creation of jobs the consistent distribution of income will improve lives of the people, developing countries see the prosperity of tourism as a way for the economic development in all aspects. The purpose of this study is to identify and prioritize new business opportunities in the electronic tourism industry of Chabahar city. In the present article which conducted in 2018 thirty people were selected from the active tourism industry in the area for the research sample. Expert choice software was used to analyze the data. Smart advertising opportunities with a coefficient of 0.221, smart commerce with a coefficient of 0.191, smart residency with a coefficient of 0.172, smart navigation with a coefficient of 0.131, intelligent transportation with a coefficient of 0.113, smart routing with a coefficient of 0.092, Smart data with a coefficient of 0.049, and smart training with coefficient 0.029 were recognized as new businesses in the industry of Chabahar.
Information and communications technology in Urban Management
S.M. Mirpour; B. Mirafshar
Abstract
The current research is trying to identify the effective modules (system modules) that form the integrated e-learning dashboard for educational processes and learning opportunities based on ISO 29990 in the municipality of Tehran. The educational process management system, which is currently providing ...
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The current research is trying to identify the effective modules (system modules) that form the integrated e-learning dashboard for educational processes and learning opportunities based on ISO 29990 in the municipality of Tehran. The educational process management system, which is currently providing classroom training services, is able to improve the situation by incorporating integrated management systems for human resources development processes. Based on the conceptual model, the construction of the four main factors, the process of management system, the learning management system, evaluation and effectiveness system, the employee competence development system are marked as the factors that included in the electronic management dashboard of learning processes are in interaction with their constructive components, which, according to the problem and research questions, they were tested in terms of factor load and their effect on each other after defining the variables in the software and recording data using factor analysis and multiple regression at a meaningful level. The most influential factors with the 0.875 was the Process Management System, and other factors with the difference in impact levels being prioritized in the next rankings. Also, the fit of the whole model was calculated based on the relevant index along with the validity of the research structure and the result were positively evaluated.
Information and communications technology in Urban Management
S. Vahdati; S. Vahdati
Abstract
As green human resource management is known as a way of promotion of sustainable employee practices with the help of interface of every employee, there has always been a question in mind why in some societies green human resource management practices cannot be implemented effectively. The purpose of ...
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As green human resource management is known as a way of promotion of sustainable employee practices with the help of interface of every employee, there has always been a question in mind why in some societies green human resource management practices cannot be implemented effectively. The purpose of this paper is to find factors affecting green human resource management practices as barriers to help managers identify the root and be able to surmount the obstacles. As the result showed two groups of factors were defined; 1- Internal factors including personality and upbringing, knowledge of individuals, organizational culture, and 2- External factors including digital divide and education and training. Then the attention is drawn to the significance of these factors to see which one can have the most and the least effect. Therefore to rank the value of these factors the Friedman test was used. The result showed that among all these factors personality and upbringing have the highest effect and digital divide has the lowest effect on green human resource management practices. It is believed that by emphasizing and paying more attention to these factors the implementation of green human resource management can be improved more effectively and employees will be more willing to show green behavior towards the environment or the use of resources.
Information and communications technology in Urban Management
M. Talebzadeh Nobarian; F. Nasiri; B. Mirafshar
Abstract
Empowering employees in specialized and general qualifications fields is required for urban management organization (Tehran Municipality). Planning and establishment of comprehensive system of electronic learning is considered the main goal of human resource and educational managers. . This study tried ...
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Empowering employees in specialized and general qualifications fields is required for urban management organization (Tehran Municipality). Planning and establishment of comprehensive system of electronic learning is considered the main goal of human resource and educational managers. . This study tried to investigate the feasibility and execution of electronic learning courses for in-service staff. Training system for in-service staff is the most effective method in educating staff. Implantation of the system includes five necessary variables such as, hardware, software, electronic content, human resources and cultural proceedings. Initially, the main variables and the associated data of 550 people were recorded in the Likert-type scale through the information on the questionnaires. Then correlation analysis, variance and multiple regressions were performed. Description of data containing the collection of general characteristics of respondents, including managers, expertise of human resource and educational managers of Tehran municipality were summarized. The results indicated that the correlation coefficient of variables was R = 0.804 which represents the total correlation of the model. The next output showed the certainty of a linear relationship between the variables through analysis of variance. Then according to the standardized regression coefficients and the initial linear regression equation, the model with five variables was drawn and the effectiveness of each of the variables on the dependent variable (the deployment of Electronic-learning system) was examined and interpreted.
