Urban communications and services
The effect of electronic banking services usage on clients electronic loyalty

H.M. Alhanatleh

Volume 6, Issue 4 , October 2021, , Pages 461-476

https://doi.org/10.22034/IJHCUM.2021.04.08

Abstract
  BACKGROUND AND OBJECTIVES This research targets at investigating and identifying the factors affecting electronic loyalty (E-loyalty) of electronic banking services (E-banking services) in Jordanian bank sector from clients' point of view. The scale of eTailQ was appointed to accomplish the research ...  Read More

Urban communications and services
The influence of organizational citizenship behavior in improving the organizational performances

Z. Alizadeh Afrouzy; SH. Tavangarzadeh

Volume 5, Issue 1 , January 2020, , Pages 53-58

https://doi.org/10.22034/IJHCUM.2020.01.06

Abstract
  Organizational citizenship behavior has always been tested in the knowledge-intensive sectors of societies. Organizational citizenship behavior is a voluntary and discretionary behavior that is supposed to build up the cultural aspect of the organization; it is not part of the personnel's contractual ...  Read More

Urban communications and services
knowledge production through collaborative management research

S.S. Mousavi; A.A. Moradi; S. Alipour; M. Nasr Zadeh; A. Khazaei

Volume 4, Issue 4 , October 2019, , Pages 321-330

https://doi.org/10.22034/IJHCUM.2019.04.08

Abstract
  Recently, literature around the theme of collaborative management research has grown considerably. According to the definition of collaborative management research, two components are connected to each other in this context; managers of organizations and academic researchers. In literature, many ...  Read More

Urban communications and services
Investigating the distribution of Tehran transportation services with emphasis on justice

A. Asadi Sisakht; A. Khaksari Rafsanjani

Volume 3, Issue 3 , July 2018, , Pages 231-244

https://doi.org/10.22034/IJHCUM.2018.03.06

Abstract
  Abstract Justice has always been a controversial issue and it is difficult to agree on its definition and dimensions. According to some experts, in order to establish justice a criterion should be defined for each blessing, gift or each area and transportation can be considered as one of these areas. ...  Read More