Urban management and public health
M. Samadi-Foroushani; S.S. Mirasmaeeli; A. Nasiri; Z. Molamohammadi
Abstract
BACKGROUND AND OBJECTIVES: Crises of high uncertainty and complexity provoke discussion about new requirements of crisis management systems, which is of utmost importance in developing a cooperative environment and providing effective responses. This study aims to analyze the cooperative system of Tehran ...
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BACKGROUND AND OBJECTIVES: Crises of high uncertainty and complexity provoke discussion about new requirements of crisis management systems, which is of utmost importance in developing a cooperative environment and providing effective responses. This study aims to analyze the cooperative system of Tehran Municipality departments involved in crisis management of the COVID-19 pandemic, who are called actors afterward, and thereby presents the lessons learned through this pandemic.METHODS: The Social network analysis has been applied in this research to analyze the collaboration system. Accordingly, the crisis management actions taken by Tehran Municipality is first explored and, 38 actors and 11 areas of knowledge are identified. The two-dimensional matrix of actors-actions and the cooperative system of the actors are then analyzed based on the indicators of degree and betweenness centrality in UCINET and NetDraw software to investigate the position of the actors' tacit knowledge power in the cooperative network.FINDINGS: The actors’ cooperative system generally has high density and coherence; however, it seems that the position of some actors must be strengthened within the structure of the crisis management in Tehran Municipality. The results of degree centrality index identified 7 actors with higher degree centrality (20% of total actors), and 7 actors with lower degree centrality (20% of total actors). Moreover, the betweenness centrality of the network of actors is analyzed to find the highest and lowest betweenness power in the cooperative network. Afterward, a series of recommendations are proposed based on a designed systematic intervention. Moreover, a cooperative system of pandemic crisis management would be developed based on the key actors’ experiences and the lessons learned from failures. CONCLUSION: Existing knowledge presents a valuable prospect for policy-makers in urban crisis management to not only establish an organizational cooperative system but also capitalize on the insights gained and contemplate pragmatic collective measures to enhance urban resilience in the face of pandemic crises.
Human capital in urban management
S. Jafarinia; Y. Vakili; A. Hassanpoor; E. Yalveh
Abstract
BACKGROUND AND OBJECTIVES: Knowledge workers are people whose work is highlighted by the continuous and systematic development of organizational knowledge through the discovery mechanism and creation of new knowledge. The number of knowledge workers is increasing in today’s organizations, and proper ...
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BACKGROUND AND OBJECTIVES: Knowledge workers are people whose work is highlighted by the continuous and systematic development of organizational knowledge through the discovery mechanism and creation of new knowledge. The number of knowledge workers is increasing in today’s organizations, and proper conditions must be provided for their activities. Also, effective use of knowledge workers requires optimal psychological safety for them. So far, not so many studies have investigated psychological safety, especially for knowledge workers, and there is an obvious research gap in this field. Therefore, the innovation of this research is to increase knowledge about the psychological safety of knowledge workers and to create local and practical knowledge in the mentioned field.METHODS: This research aims to design a psychological safety model for knowledge workers in the Tehran Municipality. The applied-developmental purpose aspect of this research puts it in the category of mixed (method) research. In the qualitative phase, a semi-structured method of interviewing experts, and thematic analysis techniques were used to design the research model. 18 experts from Tehran Municipality were purposefully selected to participate in the interviews. The model of the research was validated by structural equation modeling and Smart PLS software in the quantitative phase. For this purpose, 110 managers and specialists of Tehran Municipality were surveyed using a questionnaire.RESULTS: The results indicated that the personal, interpersonal, occupational, managerial, organizational, and spiritual dimensions are 6 dimensions that influence the psychological safety of knowledge workers in organizations. Also, several antecedents, moderating factors, and consequences were identified, which were created based on the identified variables of the research model. Also, the coefficient of determination was calculated as 0.740 for the psychological safety variable and 0.711 for the outcomes variable, based on the results of structural equation modeling, which indicates optimal values.CONCLUSION: Ultimately, the results of the research indicated that the psychological safety of knowledge workers is a complicated, multidimensional, and a dynamic phenomenon, and achieving it requires considering several factors and components, and of course, it brings valuable results.
Human capital in urban management
S. Mohammadi
Abstract
BACKGROUND AND OBJECTIVES: Organizational culture is a topic that has recently emerged in management knowledge and in the domain of organizational behavior. Following new theories and research in management, organizational culture has become increasingly important and has become one of the central focus ...
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BACKGROUND AND OBJECTIVES: Organizational culture is a topic that has recently emerged in management knowledge and in the domain of organizational behavior. Following new theories and research in management, organizational culture has become increasingly important and has become one of the central focus of management. The purpose of this study was to investigate the dimensions and indicators affecting organizational culture in order to improve organizational culture and productivity based on the Denison Model in District 19 of the Municipality of Tehran, Iran. METHODS: The research method was descriptive-correlational and Denison's organizational culture questionnaire which assesses organizational culture based on four dimensions of involvement in work, compatibility, adaptability and, mission were used. Each of these four dimensions has three defined indicators. The statistical population of the study consisted of all employees of District 19 of Tehran Municipality, 148 of whom completed the questionnaire. After analyzing the data, the frame of the organizational culture of the district was formed. FINDING: The results showed that the mission and involvement in work have the mean scores of 3.14 and 3.01, respectively while adaptability and compatibility showed the mean score of 3.12 and 3.07. CONCLUSION: The municipality of District 19 in terms of its organizational missions and strategic goals needs a well-constructed plan
Human capital in urban management
M. Mirzapour; M. Baoosh
Abstract
Today, organizations are witnessing a destructive phenomenon called enterprise silence. The refusal of employees to provide their ideas and about organizational issues, ultimately leads to organizational degration and recession. This research intends to identify the factors that affect silence in organizations ...
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Today, organizations are witnessing a destructive phenomenon called enterprise silence. The refusal of employees to provide their ideas and about organizational issues, ultimately leads to organizational degration and recession. This research intends to identify the factors that affect silence in organizations in order to come up with the best solutions to resolve this problem. This is an applied research which is performed by using field method through distributing 81 questionnaire at the Office of Welfare, Co-operation and Social Services of Tehran Municipality - Iran. The reliability of the questionnaire was evaluated 0.78 using Cronbach's alpha coefficient. Data were analyzed using SPSS software and Kolmogorov-Smirnov, Wilcoxon and Spearman correlation tests. The results reviled that at the significant level of 0.05, there is a meaningful difference among the organizational silence dimensions and defensive silence with the hypothesized mean. There is no significant difference in submissive and kindred silence. Respectively, there is a correlation with values of 0.634 and 0.356 between managerial and individual factors with defensive silence. Management, organizational and social factors have been effective in silent subjugation and there is solidarity between the social, organizational and individual factors in altruistic silence. Findings show that there is a considerable defensive silence in the population under investigation and management factors have the greatest impact on its occurrence in the organization.
Human capital in urban management
M. Tajpour; F. Moradi; S. E. Jalali
Abstract
In the last decades, large organizations have paid more attention to the topics such as creativity and innovation in organizational level because of changes and evolutions in the increasing competition field and unreliable environmental conditions. This research investigates the influence of emotional ...
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In the last decades, large organizations have paid more attention to the topics such as creativity and innovation in organizational level because of changes and evolutions in the increasing competition field and unreliable environmental conditions. This research investigates the influence of emotional intelligence on the organizational innovation. This research is considered application-oriented and descriptive regarding the objectives and data collection method, respectively. Statistical population of the research included 300 employees from whom 169 employees were selected as statistical sample applying simple random sampling method and Cochran`s formula. Data collection was performed on the basis of standard questionnaires of emotional intelligence and organizational innovation. Questionnaire`s stability was calculated as 0.88 applying a Cronbach`s alpha coefficient. The obtained data were analyzed by applying regression and correlation coefficients in software SPSS. Research results showed that emotional intelligence and it`sdimensions had a significant positive influence on the organizational innovation in the employees
