Human capital in urban management
H. Gandomkari; N. Mohamadi; A. Rezghirostami
Abstract
BACKGROUND AND OBJECTIVES: As of present, Green Human Resource Management holds a paramount standing as a crucial business strategy among noteworthy organizations and enterprises, in which Human Resource Department play a vital role. ...
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BACKGROUND AND OBJECTIVES: As of present, Green Human Resource Management holds a paramount standing as a crucial business strategy among noteworthy organizations and enterprises, in which Human Resource Department play a vital role. Taking an affirmative role in adopting sustainable practices within the workplace is paramount towards promoting an eco-friendly Environment. As the most prominent entities within societies, organizations possess the capacity to diminish environmental degradation through their undertakings, thereby constituting one of the avenues towards effecting environmentally conscious human resource management within organizational settings. To enact green human resources management within an enterprise, it is essential to identify and establish the key necessities for realizing such a program in the organization. Aligned with the social obligation that rests with organizational executives, they ought to proffer their aspirations, objectives and obligations towards cultivating an environmentally conscious entity. Such stewardship can ameliorate the potential constraints on future demands for ecological resources. In Iran, the field of green human resource management has received limited attention in the extant literature. Thus, the present investigation aimed to identify and rank the critical prerequisites for effectively implementing green human resources management within an organization. Green human resource management involves the utilization of human resource management principles and practices to facilitate more sustainable and eco-friendly use of organizational resources, as well as the promotion and encouragement of environmentally responsible initiatives. The aim of this study is to enhance the environmental quality through the enhancement of the ecological practices of organizations. This can be achieved by identifying and incorporating environmentally sustainable human resource management strategies in organizational operations. The study has successfully identified and prioritized determinants of effective green human resource management within organizational contexts, through utilization of the Fuzzy Network Analysis Process method.METHODS: The study method is mixed exploratory. The statistical population of this study included 30 experts in the Municipality of Tehran. In this study, the targeted sampling method was used. In this study, based on the research background and expert opinions from the two categories of organizational culture and skills, the influencing factors of green personnel management based on sustainable development were identified and a total of 11 sub-criteria for the main categories were defined. The data collection tool was a questionnaire designed based on the Delphi technique and finally analyzed using the fuzzy method.FINDINGS: The results showed that organizational culture is the main factor in creating green human resources management with an average of 4.58, followed by skills with an average of 4.49.CONCLUSION: Green human resource management refers to activities that involve the development, implementation and ongoing maintenance of a system that leads to the greening of the company's employees. In this context, regular employees should become green employees; So that they can reach the organization's environmental donation and ultimately make a significant contribution to environmental sustainability. By promoting the organizational culture and identified skills, employee participation, aligning environmental programs with the organization's environmental goals, supporting senior management and providing sufficient budgets and resources, it is possible to improve green human resource management in Tehran municipal organization.
Human capital in urban management
F. Moradi; A. Momayez; A. Zamani Moghadam
Abstract
BACKGROUND AND OBJECTIVES: Talent management is an emerging research field in human resource management which is vital for the survival and competitive advantage of the organization. Albeit many studies have been done on the component of talent management, yet so far the entrepreneurship segment has ...
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BACKGROUND AND OBJECTIVES: Talent management is an emerging research field in human resource management which is vital for the survival and competitive advantage of the organization. Albeit many studies have been done on the component of talent management, yet so far the entrepreneurship segment has not been much considered in this field, and surprisingly an extensive model of entrepreneurial talent management in the organization has not been presented. Therefore, the purpose of this study is to present a conceptual model of entrepreneurial talent management in organizations.METHOD: The present study is conducted with a mixed and exploratory approach in order to present a management model of entrepreneurial talent in 22 Districts of the Municipality of Tehran municipality in Iran. In the qualitative section, while reviewing the literature and research background, semi-structured in-depth interviews were conducted with 45 experts from Municipality of Tehran and university professors. In the quantitative part, the statistical population consisted of 450 managers and experts who have been working in the Municipality of Tehran from the beginning of 2019 to the end of 2020. The sample size was estimated to be 212 people according to the sampling of classified clusters through Cochran's formula, and the researcher-made questionnaire consisting of 56 items was distributed among the statistical sample according to the qualitative part. Using Amus 22 structural equation software, the data were statistically analyzed in a quantitative section to analyze the path and test the hypotheses. RESULTS: In the qualitative part, by performing the process of coding and approval of experts by fuzzy Delphi method in two stages and expert response analysis to 11 components of perceptual skills, decision making, social intelligence, change leadership, consequentialism (performance management), people management, sustainability and accountability, adherence to ethical principles, complexity, recognition and focus and 57 indicators appropriate to these components were confirmed as influential factors in the model. In the quantitative part, the approved indicators were placed in the form of a questionnaire. Analysis of the questionnaire revealed that the complexity component, people management and decision-making with 0.64, 0.63 and 0.61 had the highest factor load and the sustainability and accountability component with 0.5 had the lowest impact on the model, respectively.CONCLUSION: The results of this paper show that this model depends on various variables and can be considered and used in technology-based programs in talent assessment centers. The results also showed that municipal managers must create a creative environment for employees to express their ideas and participate in decision-making, and this leads to improving and changing the attitude and behavior of employees.
A. Abedi; M. Jafari
Abstract
As the customers are the main reason of the formation and survival of the organization, not only understanding their obvious needs, but also forecasting, determining and guiding their hidden needs, design and implementing plans of offering services for meeting these needs for attracting customers are ...
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As the customers are the main reason of the formation and survival of the organization, not only understanding their obvious needs, but also forecasting, determining and guiding their hidden needs, design and implementing plans of offering services for meeting these needs for attracting customers are among cornerstone of any activity in the organization. In this research, one compares the performance of e-commerce organizations, including three firms, namely Dijikala, Bamilo and Iranian regarding the implementation of Customer Relationship Management system using multiple criteria decision making approach. Along with this, hybrid fuzzy multiple criteria decision-making approach, including fuzzy network analysis has been used for examining the priority of each one of the dimensions and indexes of the proposed model and fuzzy TOPSIS technic for examining discussed options priority. The statistical population of this paper includes 12 experts, including directors and managements and assistances of three e-commerce firms. The results obtained from the study show that customer output group has the highest weight among other variables. Similarly, among evaluated indexes, the customer loyalty dimension has the highest weight in the implementation of Customer Relationship Management. The results of TOPSIS approach also show that among the studied firms, Dijikala has the best performance in implementing Customer Relationship Management.
