Document Type : ORIGINAL RESEARCH ARTICLE

Authors

1 Department of Public Administration, University of Sistan and Baluchestan, Zahedan, Iran

2 Department of Management and Economics, University of Sistan and Baluchestan, Zahedan, Iran

3 Department of Economics and Management,University of Sistan and Baluchistan

Abstract

BACKGROUND AND OBJECTIVES: In recent years, the occurrence of natural disasters, including floods, earthquakes, storms, and the like, has increasingly resulted in severe concerns in Iran as such disasters were unfortunate, causing human and financial losses, especially in disaster-prone areas like the south of Kerman province. Thus, it is critical to focus on innovative Community-based Crisis Management approaches. The present research aims to study the effect of community-based crisis management on the resilience to disasters with the role of social capital in the south of Kerman province. Although much research has been conducted in this area in recent years, no study can be found that has simultaneously measured these three variables and from the citizens' perspective, which is the innovation of this paper.
METHODS: Research data were collected using a questionnaire; thus, the research questionnaire was distributed among many citizens in the south of Kerman province. Research findings were analyzed through using LISREL.
FINDINGS: The results showed that the community-based crisis management variable with an impact factor of 0.37 has a positive and significant effect on citizens' resilience. Social capital also plays a mediating role in the relationship between community-based crisis management and resilience, while having a positive and significant effect on citizens' resilience.
CONCLUSION: The research findings help policymakers, managers, and crisis management experts deliver effective programs to reduce vulnerability and enhance citizen resilience of south of Kerman province against natural disasters.

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