Urban communications and services
1. The influence of organizational citizenship behavior in improving the organizational performances

Z. Alizadeh Afrouzy; SH. Tavangarzadeh

Articles in Press, Accepted Manuscript, Available Online from 01 January 2020

Abstract
  Organizational citizenship behavior has always been tested in the knowledge-intensive sectors of societies. Organizational citizenship behavior is a voluntary and discretionary behavior that is supposed to build up the cultural aspect of the organization; it is not part of the personnel's contractual ...  Read More