Human capital in urban management
A review on managers’ emotional intelligence and citizenship behavior in today’s workplace: Bridging a challenges and contribution

L. Vasudevan; N. Mahadi; F. A. Robert

Volume 2, Issue 4 , October 2017, , Pages 319-334

https://doi.org/10.22034/ijhcum.2017.02.04.008

Abstract
  Research on managers' emotional intelligence and citizenship behavior in today's workplace outlined the importance of the manager and employees' challenges, contribution and how to solve it. The aim of this paper is to determine the managers’ proficiency using ability model (emotional intelligence) ...  Read More